Agogame believes gaming is entertainment — not a burden. That's why we've put every self-management tool directly in your hands. Find out how to play safely today.
Think through the questions below — click the checkbox for any that apply to you.
You're in good shape! You're gaming responsibly. Still, stay mindful.
You should take caution. Take a short break or set a limit. Support Talk to us.
Please note: Gaming is for entertainment. Winning is never guaranteed — only play with money you can afford to lose without it affecting your daily life. All responsible gaming tools on agogame are completely free to use.
Responsible gaming at agogame isn't just a policy — it's our core philosophy. Online gaming is growing rapidly in Bangladesh, and with that growth comes real risks. That's why agogame has always made it a priority to give every player the tools to understand their own limits and stay in control.
Many people think problem gambling only starts when you're losing heavily — but in reality, it can begin much earlier, when gaming shifts from enjoyment to obligation, or when not playing makes you feel uneasy. agogame wants you to recognize that line and take action before it's too late.
Your family, health, and financial wellbeing matter far more than gaming. agogame's responsible gaming tools are designed to help you protect all of these.
If you notice these signs, it's time to seek help:
If three or more of these apply to you, reach out to agogame's Support Teamto speak with us.
All tools are completely free — activate any of them anytime from your account settings.
Set daily, weekly, or monthly deposit limits in advance. Lowering your limit takes effect immediately — increasing it requires a 72-hour waiting period.
Set a cap on how much you can lose within a given period. Once that limit is reached, agogame will automatically stop accepting your bets.
Set a maximum session length before you play. When time is up, you'll receive a warning and your session will end automatically.
Temporarily lock your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period, but your balance stays safe.
Take a long-term break from 6 months to 5 years. This decision is final — your account cannot be reopened before the selected period ends.
You'll receive pop-up notifications at set intervals reminding you how long you've been playing and how much you've won or lost.
Log in to agogame and click your profile icon in the top right corner.
From the profile dropdown, look for the "Account Settings" or "Responsible Gaming" section.
Choose whichever tool fits your needs — deposit limits, cooling-off, or self-exclusion.
Enter your budget and time limit. You will receive a confirmation message.
Reducing limits or taking a break takes effect immediately. You will receive a confirmation by email or SMS.
Having trouble activating a tool? Help Centervia live chat for support.
If you set a monthly limit of ৳5,000, you won't be able to deposit more than ৳5,000 that month — even if your balance runs out. Any increase to your limit requires a 72-hour waiting period, ensuring you don't make impulsive decisions in the heat of the moment.
Say you set a weekly loss limit of ৳2,000. Once you've lost BDT 2,000 in that week, your account will automatically suspend betting until the following week.
Cooling-Off is short-term (1 day – 1 month) — suitable when you just need a brief pause. Self-Exclusion is long-term (6 months – 5 years) — recommended when you feel you have a serious problem. Once self-exclusion is activated, it cannot be lifted before the specified period ends.
You can set pop-ups to appear every 30, 60, or 90 minutes. Each notification will show how long you've been playing and give you an overview of your current balance.
Important: If self-exclusion is active on your agogame account, any attempt to open a new account and continue playing will also be blocked. This is in place for your own protection.
Our responsibility goes beyond providing tools — we actively work to ensure every player's wellbeing.
Age verification is mandatory for all new accounts. Users under 18 are not permitted under any circumstances.
Our team will reach out if any unusual betting patterns are detected on your account.
All advertisements and promotions include a responsible gaming message.
Our support agents are specially trained in gaming addiction.
Responsible gaming at agogame comes down to a few simple habits. Before each session, ask yourself — how much am I willing to spend today? How long will I play? Where will I stop if I lose? Setting these boundaries in advance significantly reduces the chance of placing impulsive bets.
Keep this in mind: gaming has a way of making you feel like you're just one round away. That feeling is the most dangerous one of all. Set your limits and stick to them — even when you're winning. agogame's tools are built to help you hold that line.
If you're struggling, don't face it alone — reach out to agogame's support team. We're not here to judge; we're here to help. Our support team will listen to everything you share in complete confidence and guide you to the right tools.
Responsible Gaming FAQs
Join agogame and enjoy gaming on your own terms with our responsible gaming tools.